The Whole Team at Crystal have gone through the journey of being private landlords themselves, so fully understand how daunting this can be for the beginner.  There are constantly changing legal requirements to be aware of, plus the challenges of finding the perfect match of tenant who will care for your property.

For landlords we offer three service tiers, to help you select the level of support and peace of mind that best fits your needs.

TENANT FIND offers a complete check and inventory of all your required certification (such as EPC, Electrical & Gas safety certificates), a comprehensive Tenant Search including Tenant references, plus Marketing your property on multiple multi-media outlets.  You pay nothing until we’ve found a suitable tenant for your property.

RENT COLLECTION offers full Tenant Find plus rent collection.

And finally:

MANAGED fully managed service for total peace of mind.

Our service offerings are individually tailored to your needs and ensure you benefit from market leading technology, National advertising platforms and of course fully supported up to date legislative documentation - all for a competitive fee.  Our experienced and knowledgeable team can support you and your property business (however big or small) to ensure your investment is working as efficiently as possible.

See the table below for a breakdown of the 3 levels of cover and their key elements.

Fees per month
Tenant Find
1 mth Rent
Rent Collection
Provide advice and Market Valuation
Advice on property preparation and presentation
Advice on Landlord obligations and legal responsibilities
Verify your certification (such as EPC, GSC, Gas & Electric)
Provide a full marketing package to advertise your property
Fully Accompanied viewings
Manage offers and tenant references
Prepare fully compliant Tenancy Agreement
Collect deposit and initial rent
Arrange professional 3rd party inventory
Co-ordinate property handover
Free Tenancy review and renewal
Accredited property redress scheme
Specialist buildings and contents insurance advice
Access to our knowledge hub
Register deposit with Government approved Scheme
Collect and transfer rent
Provide monthly statements
24/7 access to Landlord and Tenant Portal
Action rent arrears process
24/7 Maintenance reporting
Hold keys
Update all utility providers at start and end of tenancy
Obtain your certification (such as EPC, GSC, Gas & Electric)
Quarterly inspections and reporting to Landlord
End of Tenancy dispute resolution
Serve Legal notices


We have special Package Prices for new Landlords, so Please contact us for a  detailed  quote for a complete package designed for your specific needs.

NO FEES ARE CHARGED UPFRONT for Landlords – Any fees are collected from the initial rental payment;

Otherwise, Landlord Fees are as Follows (all prices are inclusive of VAT);


Set-Up Fee     

Tenant Referencing Fee 

Deposit Registration Fee 

Guarantor Fee 

Permitted Occupier Fee 

Inventory Fee
£80 to £200 dependant on furnished / unfurnished and number of bedrooms -please Contact Us for a price designed for your specific needs.

Landlord Withdrawal Fee

NO FEES for Contractor Commissions


Check-Out Fee 

Tenancy Dispute Fee

Service of Legal Notices Section 8 or Section 21

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